Run your whole service business
in one place.
Proposals customers say yes to, scheduling and dispatch, technicians in the field, invoicing and payments, all in one simple system built for service businesses.
Everything from the first call to the final payment
Proposals
Good, Better, Best options from your pricebook, accepted and signed online.
Invoicing and payments
Invoices, deposits and card or bank payments into your own Stripe or Square account.
Scheduling and dispatch
One calendar, conflict-free booking, reminders and Google or Microsoft calendar sync.
Field technicians
The visit step by step on any phone, from contacting the customer to the invoice.
Customers
Addresses, notes, equipment and history in one place, synced with Google or Microsoft.
Maintenance plans
Service agreements with scheduled visits, tasks and member pricing.
Pricebook and catalog
Your prices on top of ProRate's catalog of brands, models and parts, across the trades.
Email and documents
Emails from your own Gmail or Outlook; PDFs saved to your Drive or OneDrive.
Team and permissions
Invitations, roles and permissions, notifications and a full history.
How it works
1. Set up your company
Add your services, the brands you sell and your prices from ProRate's catalog, then invite your team.
2. Book and dispatch
Book calls, send the right technician and keep customers informed by email.
3. Sell, invoice and get paid
Offer Good, Better, Best options, invoice on site and take payment before you leave.
Built for service businesses
ProRate AI started with HVAC contractors and works for HVAC, plumbing, electrical, garage doors, appliance repair, refrigeration, pool service, landscaping and other home service trades.
See who it's forFrequently asked questions
What is ProRate AI?
ProRate AI is field service management software for service businesses. It covers proposals, scheduling and dispatch, technicians in the field, invoicing and payments, customers, maintenance plans and your pricebook in one place.
Which trades is ProRate AI for?
It was built with HVAC contractors and works for HVAC, plumbing, electrical, garage doors, appliance repair, refrigeration, pool service, landscaping and other home service trades. The catalog is organised by trade, so you only see what you sell.
Do my technicians need to install an app?
No. Technicians open their calls in the browser on any phone, tablet or computer.
How do customers pay?
By card or bank through your own Stripe or Square account, by Zelle or payment apps, or by cash and check recorded on the invoice. Payments go straight to your account.
Do emails come from ProRate?
No. Proposals, invoices, receipts and reminders go out from your own Gmail or Outlook address, so customers reply to you.
Does it work with Google and Microsoft?
Yes. Calls sync to Google Calendar or Outlook, customers to Google Contacts or Outlook, and documents can be saved to Google Drive or OneDrive.
Start running your business from one place
Proposals, scheduling, technicians, invoicing and payments, ready when you are.