ProRate AI Terms of Service
Effective date: October 18, 2026
These terms govern use of the ProRate application and website (the "Service") provided by ProRate AI ("ProRate", "we", "us"). By creating an account or using the Service you agree to them on behalf of the business you represent (the "Company").
Accounts
- You must be at least 18 and authorized to bind the Company. The Company is responsible for its team members' use of the Service and for keeping sign-ins secure.
- Keep account information accurate, and tell us promptly about any unauthorized use.
Using the Service
- Use the Service only for the Company's business and in line with applicable laws, including laws on consumer protection, electronic communications, payments, card surcharges and privacy.
- Do not misuse it: no unlawful content, spam, malware, attempts to break security, reverse engineering, or interference with others' use.
Company data
- The Company owns the data it puts into the Service, including its customers' information ("Company Data"), and is responsible for having the right to collect and use it, and for giving its customers any notices the law requires.
- We use Company Data only to provide and support the Service, as described in our Privacy Policy, and we keep it confidential.
- The Company can export its records while its account is active. After it closes its account, we delete Company Data as described in the Privacy Policy.
Connected accounts and third-party services
- The Service can work with accounts the Company connects, such as Google or Microsoft email, calendars, contacts and file storage, and payment processors such as Stripe or Square. The Company authorizes us to act through those accounts for the features it turns on, and can disconnect them at any time.
- Those services are provided by their own companies under their own terms. We are not responsible for them, including their availability or fees. Payments are processed by the Company's processor; disputes, refunds and chargebacks follow the processor's rules.
- Emails the Company sends through the Service are its messages; it is responsible for their content and for having permission to send them.
Fees
- Paid plans are billed in advance, monthly or yearly, at the prices shown when you subscribe. Fees exclude taxes. Except where the law requires otherwise, fees are not refundable.
- We may suspend the Service for overdue payment after notice. We will give notice before changing prices for an existing subscription.
Our rights
We own the Service, its software and its content, other than Company Data. We grant the Company a limited, non-transferable right to use the Service during its subscription. Feedback you give may be used to improve the Service.
Availability and changes
We work to keep the Service available and secure but do not promise it will be uninterrupted or error-free. We may improve or change features; if we remove a material feature we will give reasonable notice.
Suspension and termination
The Company may close its account at any time. We may suspend or end access for a serious breach of these terms, non-payment, or to prevent harm, with notice where reasonable.
Disclaimers and limits
- The Service is provided "as is". To the extent the law allows, we disclaim implied warranties, including merchantability and fitness for a particular purpose.
- Prices, taxes, fees and documents produced with the Service are the Company's responsibility to check.
- To the extent the law allows, neither party is liable for indirect or consequential damages, and our total liability is limited to the fees the Company paid us in the 12 months before the claim.
General
These terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-law rules. We may update them; we will post changes here with a new effective date and notify Companies of material changes before they take effect. If any part is unenforceable, the rest stays in effect.
Contact
ProRate AI · support@prorateai.com