ProRate AI Privacy Policy

1. Information We Collect
   1. Account Information: Name, email address, company name, and other registration details.
   2. Billing Information: Payment card details and billing address processed through Stripe or a third-party payment processor.
   3. Usage Data: Details about your interactions with our platform including logins, feature usage, proposal creation, etc.
   4. Device and Technical Data: IP address, browser type, operating system, and device identifiers.
   5. Support Interactions: Information you provide in help tickets or support communications.
2. How We Use Your Information
   1. Provide, operate, and improve the Services
   2. Process payments and manage subscriptions
   3. Communicate with you regarding account activity, support, and updates
   4. Ensure platform security and monitor for fraud or misuse
   5. Comply with legal obligations
3. Legal Bases for Processing

   Where applicable under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

   1. Performance of a contract
   2. Compliance with legal obligations
   3. Legitimate interests
   4. Consent (e.g., for marketing communications)
4. Sharing of Information
   1. Service providers that support the operation of our Services (e.g., cloud hosting, payment processing)
   2. Legal authorities, if required by law or legal process
   3. Affiliates or successors in the event of a business transfer or acquisition
5. Data Retention

   We retain personal data as long as necessary to provide the Services, fulfill the purposes described in this Policy, or comply with legal obligations.

6. Your Rights

   Depending on your location, you may have the right to:

   1. Access or correct your personal data
   2. Request deletion of your data
   3. Object to or restrict processing
   4. Withdraw consent for marketing communications

   To exercise your rights, email us at privacy@prorate.ai.

7. International Transfers

   Your data may be processed in the United States or other countries where our infrastructure or partners are located. We take appropriate measures to ensure your data is protected in accordance with applicable laws.

8. Security

   We implement technical and organizational measures to safeguard your information, including encryption, access controls, and secure development practices. No system is completely secure, so we encourage you to use caution and protect your credentials.

9. Cookies and Tracking

   We use cookies and similar technologies to improve the user experience, understand usage patterns, and offer personalized content. You can control cookies through your browser settings.

10. Children’s Privacy

    Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

    We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through our platform. Continued use of the Service constitutes acceptance of the revised Policy.

12. Contact Us

    If you have questions or concerns about this Privacy Policy, contact us at:

    ProRate AI, Inc.
    Email: privacy@prorateai.com
    Website: www.prorateai.com